Price Match Promise
Whenever you shop with PEC we want you to know you're not only receiving high quality products and service but also great
value for money! We do our best to offer you the most competitive price we can. We are a high street based business with a walk in store. This is a crucial fact when looking at price comparison.
PEC 'Price Match Promise' is your guarantee that you're never paying too much for any of our products. "A Fair Price"
We try and ensure we remain competitive with all other shopping sites but cannot monitor prices of all our stocked items on a daily basis due to the size of our catalogue. If you do find a better price than we offer please contact us by email (firstname.lastname@example.org) with the following details:
- Your Name and Contact Number.
- The Product, Price and our SKU/Model Number you are interested in purchasing or have already purchased.
- The Internet site offering a better price*.
- If possible attach a screen shot of the web page.
*Does not include auction websites such as eBay, Amazon Re-Sellers or non-UK based competitors.
Terms and Conditions
We will beat/match any UK price (i.e. we will endeavour to match or offer a lower price than any UK based competitor) provided that the following terms are met:
The competitor is a UK based registered company, trading through an e-commerce website with their own registered domain name that is not hosted on free web space.
We are able to visit the competitor website and confirm details of products and prices.
The product is not different to the equivalent product on our website, or from a different manufacturer.
The competitor's products are not offered at or below our cost prices.
Competitor's prices must be clearly advertised on their website - this offer is exclusive of any promotions, discounts or sales offered by any competitor that does not reflect their usual selling price.
Although we will consider beating the price of any competitor, this offer only applies to our list of our known major competitors.
All Price Beater offers are subject to stock availability, returns policy, delivery charges and all our usual terms and conditions for use of our website.
Item is not second hand or sold on such sites as ebay .
We reserve the right to refuse to beat or match any UK competitor's price if for any reason we are unable to do so without financial loss.
The price match takes into account the total price, which includes all delivery costs and VAT.
Please ensure that the retailer you're reporting has a high street shop and is not online only. We do not match online only or mail order busineses such as Amazon, Ebay etc.
PEC Lights reserve the right to withdraw or change the Price Match Promise without prior notice.
PEC Lights reserve the right to refuse the Price Match Promise if the claim is considered to be frivolous.